ACCESS INFORMATION

Access Contact

William Byam Shaw
Assistant Venue Manager
+44 (0)7821101339
Let us know how we can improve our access page by sending us an email, titled ‘Access’, to access@bedlamfringe.co.uk

Venue Description  

An audio-described video tour of our venue, its access routes and their dimensions will be uploaded to www.bedlamfringe.co.uk/access in due course. 

Ramp Access

The venue has a permanent, concrete ramp suitable for manual and electric wheelchairs. This entrance is clearly sign-posted and accessed from the pavement at the Forrest Road side of the building, next door to MUMS Great Comfort Food. This ramp provides entrance to the theatre via the auditorium. As such, there are particular times when this entrance can be used, namely in between performances.  

These times are:

11:30-11:55, 13:45-13.55, 15.15-15.25, 16.45-16.50, 18.15-18.25, 19.45-19.55, 21.15-21.25, 22.45-22.55, 00.15-00.25, 1.45-3.00

A physical print of these times will be clearly displayed at the accessible entrance. 

Given there is no level access to the box office, customers with mobility impairments that prevent them using steps should purchase tickets online. These customers need only show the Duty Manager their ticket purchase confirmation email to watch a performance at our venue. If customers prefer to have a physical ticket, the nearest accessible Ticket Collection Point is at Assembly Checkpoint on Bristo Place, across the road from Bedlam Theatre 

Please get in touch if you would like to speak to our Access Officer about this in more detail. You can also let us know of your planned visit by emailing access@bedlamfringe.co.uk, so we can have someone ready to assist you upon arrival. 

Main Entrance/Box Office Access

To access the box office, the public must climb two upward steps from the pavement into the venue’s enclosure. There is then a short walk to the main entrance of the building. To enter the building, three upward steps must be climbed, at which point attendees find themselves in the box office area. From the box office, to the café, toilets and auditorium, there are two more upward steps to climb. There are no bannisters along this route, yet our staff will be happy to offer mobility assistance climbing these steps. The level access route into the auditorium is through the café.

Bar/Cafe

We do not have lowered sections on our bars/café, yet our staff can serve you by coming out from behind the bar/café whenever necessary

Travel Guide 

Accessible Parking

The nearest accessible parking is on Chambers Street. This is 150m from Bedlam Theatre, a 2 minute walk.  

There are also licensed taxi ranks on Chambers Street and at Teviot Place, as shown on the map.
You can access this interactive map via this link: http://www.edinburgh.gov.uk/info/20276/parking_spaces/507/parking_bay_locations/1 

Taxi Ranks

There are also licensed taxi ranks on Chambers Street and at Teviot Place, about 200m from Bedlam Theatre, as shown on the following map which you can download by visiting http://www.edinburgh.gov.uk/info/20088/public_transport/1077/taxi_ranks/1

Buses

The nearest bus stops are at Bristo Place, Teviot Place and Chambers Street, all these are a maximum of 200m from Bedlam Theatre. The 23, 27, 41, 42, 67, 300 all pass these stops. For specific travel routes, visit: https://moovitapp.com/index/en-gb/public_transportationBedlam_Theatre-Scotland-site_8197729-402#   


Arrival Guide

Our venue opening times:

Monday – Sunday: 11.30am-3.00am

If you are a wheelchair user or someone who requires level access into the building, our level access route is located at our Forrest Road entrance, next door to MUMS Great Comfort Food. Under Fire Safety Regulations, the gates to this entrance are always open whilst the building is open. Unfortunately, the open gates block off the ramp route. There is a bell at this entrance, ring this for assistance and a staff member will come move the gate to allow you entry along the ramp.

Given the accessible route allows entrance into the theatre through the auditorium, there are specific times when customers can enter, namely in between shows. These times are:

11.30-12.15, 13.40-13.50, 15.05-15.20, 16.35-16.45, 18.15-18.25, 19.3519.50, 21.05-21.20, 22.35-22.50, 00.05-00.20, 1.35-3.00

Please get in touch if you would like to speak to our Access Officer about this in more detail. You can also let us know of your planned visit by emailing access@bedlamfringe.co.uk, so we can have someone ready to assist you upon arrival.

Given there is no level access to the box office, customers with mobility impairments need only show the Duty Manager their ticket purchase confirmation email to watch a performance at our venue. If customers prefer to have a physical ticket, the nearest accessible Ticket Collection Point is at Assembly Checkpoint on Bristo Place, across the road from Bedlam Theatre. 

 

Personal Assistants 

D/deaf or disabled persons who would be unable to attend a performance without the presence of a personal assistant are entitled to a free personal assistant ticket to any of our shows when purchasing their own ticket. We do not require proof of eligibility. 

For personal tickets to shows at multiple Fringe venues, you can sign up to EdFringe’s Access Tickets Service via this link: https://tickets.edfringe.com/box-office/accessibility#tickets   

The Access Tickets Service enables you to acquire a Personal Assistant ticket and informs the venues you attend of any access requirements you may have. 

 

Toilets 

We have two disabled toilets, one in each bathroom. There is level access to these toilets and, any person who wishes to sit by the entrance closest to the toilets during a performance can request to do so. The access route to the disabled toilets is drawn, in blue, on the image below.

 

Bedlam Theatre has no Changing Place facility, the nearest Changing Place is a 200m distance from Bedlam Theatre at the National Museum of Scotland. This Changing Place is accessible 10.00-17.00 Monday – Sunday. More information can be found here: http://changingplaces.uktoiletmap.org/toilet/view/1149.  

From 3-27 August, there will be an EFS Fringe Changing Place on the corner of Windmill Street and Chapel Place (outside Appleton Tower). The opening times will be 10:00 – 22:00. 

 

Assisted Performances 

Induction Loop 

Thanks to our wonderful Bedlam Fringe Technicians, we now have an induction loop installed in our performance space. To make use of it, switch your hearing aid to “T” as the performance is about to begin.  

We do not currently have a box office induction loop. Our staff are trained to assist you in whatever ways they can, and a communication whiteboard will be available at the box office to assist communication with box office staff. If you require any more information, please get in touch by emailing us at access@bedlamfringe.co.uk

Captioned Performances

Thanks to the Fringe Society, we are able to offer several captioned performances this Bedlam Fringe. The dates of these performances will be uploaded in due course, along with a description of the captioning devices.

Relaxed Performances

We offer relaxed performances.  The dates of these performances will follow in due course.

Reserved Seating

We also offer reserved seating for people with anxiety issues and visual/hearing impairments.  Please contact a member of box office on arrival to request this.

CLICK HERE to view/ download our access information as a pdf